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Best Practice Certification - Navigator Consulting
Stand out from the crowd

Best Practice Certification

Astute owners, managers and recruiters must prepare themselves for increasing competition and demand for even higher levels of service delivery from both clients and candidates.

Best Practice Certification from Navigator Consulting assists recruitment firms to stand out in an increasingly competitive marketplace.

Areas covered by certification include many of the most critical recruitment business success factors such as:

– Commitment to client and candidate care

– Regular staff reviews

– Documented planning

– Sound operational disciplines.


Similar in concept to Quality Assurance, yet simpler and recruitment specific, Best Practice Certification helps quality recruitment firms stand out in an increasingly competitive recruitment marketplace.
Driven by employer demand for quality service, certification provides leading recruitment firms with a credible point of difference in an industry with low barriers to entry and limited regulation.
Best Practice Certification supports firms to maintain quality service delivery while sending a clear message to clients and candidates that recruiters are serious about moving towards industry-leading best practice.


The audited Best Practice Certification process addresses many essential standards for recruitment firms striving to stand out as a quality provider of people. Recruitment industry specialist business advisors, Navigator Consulting, audits this program via a checklist covering:

  • Client care
  • Candidate care
  • Recruitment Process
  • Staff Management
  • Operations
  • Legal & Ethics
  • Financial Management


The certification and renewal process is simple, with accreditation requiring a short annual audit.

On achieving certification, Navigator Consulting & Research licenses the Best Practice Certification logo and a package of templates, merchandise and research to further assist recruitment companies to provide a meaningful point of difference to clients who increasingly view recruitment firms as undifferentiated providers.

The Best Practice checklist includes our very best operating and service standards to ensure maximum performance for recruitment companies keen to be recognised and independently accredited as a proven market leader.

Best Practice Brochure  – Click here