Entries by Tony Hall

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6 Ways A Cost-Effective Advisory Board Can Further Improve Your Recruitment Business

One of the more common issues affecting owner-operators of small and medium sized (SME) recruitment firms is the lack of a sounding board for new ideas, structured business planning, accountability for performance and the myriad of ever-present management issues. It can be quite isolating at the top for owners who do not have the support […]

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The Undisputed Benefits Of Business Planning

Following our well-attended Captain’s Table Workshop this month – Business Planning For Success we have but together a summary of the benefits of Business Planning. This is perhaps the most important activity a business should regularly spend time on. We have accelerated the planning process into a compelling ONE Page Business Plan to significantly improve […]

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Unsigned Business Terms Leaving Agencies Exposed

From Shortlist – November 2019 Unsigned business terms leaving agencies exposed CV “flicking” and presenting candidates to clients without signed terms of business continues to expose recruitment businesses to significant risk of disputes, a legal advisor says. Clients generally don’t sign terms of business, which is a key pain point for recruiters when they’re aiming […]

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John Plummer Snr, The Grandfather Of Australian Recruitment

Last week we learned of the passing of one of the Australian recruitment industry’s founding fathers, the affable and highly successful John Plummer Snr. John started Centacom in 1960 which became the largest agency in Australian and was eventually purchased by Adecco in 1998. John mentored and supported many recruiters who went on to launch […]

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Consultant performance measured by flawed metric

  From Shortlist Agency leadership, Industry news & market intelligence, Managing recruiters Many recruitment leaders are still measuring consultants’ performance based on billings and ignoring more valid metrics, according an industry advisor. “Billing benchmarks don’t really tell you a lot, it’s really activity benchmarks that lead to making a placement that are most valuable,” says […]

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TOP 10 Benefits Of Business Planning

A practical Business Plan with goals, milestones and actions is critical to the successful growth and improvement of an industry leading recruitment agency. Create and communicate clear short, medium and long-term goals Proven probability of increased success Enjoy clarity from a succinct plan Maximise short term profitability Build long term business value Improve current business […]

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TOP 10 Actions To Prepare For A Downturn

Nobody knows when the next recession will strike but the actions required to prepare for a possible downturn will also improve current profit and performance. 1.   Create and communicate clear short, medium and long-term business plans 2.   Minimise high discretionary spending 3.   Reduce low return fixed costs 4.   Increase client care and cement long-term relationships […]

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Creating A World Class Candidate Experience Captain’s Table Forum

Recruiters’ fear of transparency blocking real-time engagement Shortlist Thursday 25 July 2019 Recruiters now have the ability to give applicants and candidates real-time updates in the vein of Uber and other platforms, but many are shunning this option out of fear of transparency, says JobAdder CEO Brett Iredale. “Why aren’t we transparent with jobseekers? Why […]

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Employers increasing uptake of offshoring model

From Shortlist Industry news & market intelligence, In-house recruitment Australian employers are overcoming misgivings about offshoring and are moving towards solutions that include a mix of talent models, says the head of Alexander Mann Solutions APAC. “From a trending viewpoint, looking at Australia three or four years ago versus Australia today, we’re pushing hard this […]

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Legal Pitfalls

From Shortlist reporting on Captain’s Table – 5 Legal Pitfalls Inadequate and inarticulate terms of business are the chief source of disputes and disagreements with clients, according to a legal advisor. It may “seem pretty basic”, but the actual terms of business – what recruiters do and get paid for – are not articulated very […]